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Store Policy

Customer Care

At Pup Pals UK, we take our customer care very seriously. We aim to get back to all enquiries within 24 hours, however this may be extended to 48 hours during particularly busy periods. If you do want to get in touch.

All our items are handmade with love, so please note there may be slight differences in your item compared to the item photographed. These will be minor, such as a difference in the print location, or sizing by up to 1cm.

Privacy & Safety

Wholesale Inquiries

For wholesale enquiries, please email us at for our wholesale catalogue. 

Payment Methods

- Credit / Debit Cards

- Offline Payments

Payment Methods
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